While we stock some products in seasonal colours, many of our sweaters are custom-made on pre-order. Delivery from the Mongolian factory to your home (in SA, USA or UK) takes about 8 weeks and is FREE to SA and the UK. This saves on overheads, delivery fees and carbon emissions.
We are happy to arrange a personal video call with you or a private appointment in your home in Cape Town and Johannesburg. It’s discrete, hassle-free and fun. We are also happy to host a private viewing for you and your friends. We’ll work around your schedule. Contact us.
Firstly, our sweaters are unisex.
If you like your sweater a bit loose and bulky, then order your next size up. We can custom-make sweaters up to a size XXXL – that’s Marquee size.
I am happy to consult you on your best alabaste cashmere items for all seasons and occasions: choice of product, size and colours which go with your wardrobe, lifestyle and colour of your skin.
Chat to me via whatsapp, video call or in person. Click to contact me here.
Firstly, don’t over-wash your knit pieces – it probably isn’t necessary to wash your Cashmere after every wear, so clean sparingly and only if absolutely necessary. Place your Alabaste into a laundry bag and into the washing machine. Never use everyday detergent, as these are too harsh, but a soft soap such as Woolite. Wash on hand wash setting at cool or 30 degrees. Do not wring dry. Lay as flat as possible, after re-shaping, to dry.
If you do want to rather hand-wash your cashmere item, watch this video for a good way to do this.
Never dry clean your Cashmere – a major faux pas for any natural fibre. Akin to giving your Cashmere a perm!
Due to the nature of the fibre, wearing equals abrasion which results in little balls appearing. The easy way to remove these is with a cashmere sweater stone. The balls should come off very easily (unless your “Cashmere” has been blended with other fibres.) Alabaste cashmere has been specifically selected for improved performance – our fibres are longer, therefore less prone to pilling.
Firstly, wash your Cashmere as per the wash care instructions above. Allow to dry and place into the freezer for 48 hours. Depending on the scale of the damage, our team may be able to salvage your favourites!
If you are not wearing your Alabaste, place into a large freezer bag and put into a clean drawer of your freezer. This will keep your Alabaste safe and away from moths whilst you’re enjoying the Sunshine!For the rest of the time: place your clean Alabaste into its bag with an organic block of your favourite scented soap.
How it works: please ensure all knitwear is freshly washed (we will not be able to take soiled/contaminated items into our studios. Arrange a collection and we take care of the rest. Prices available upon request.
Coming soon to the United Kingdom.